Garner's Mission: Hear from Our CEO

Garner CEO Nick Reber explains the powerful idea behind Garner—helping people find the best doctors while lowering healthcare costs. Discover how Garner uses data science to guide members to the highest quality healthcare and how this new model is changing healthcare for the better.

Transcript

00:00:01.305 – 00:00:19.765 - Hey everyone. I'm Nick Reber and I'm the founder and CEO of Garner Health. I'm really excited to be offering Garner as an employee benefit for you all. I wanted to give you a bit of background on what we do and how you can use Garner to get the best care for yourself and your loved ones — and best of all, how you can use Garner to unlock thousands of dollars to pay your medical bills.

00:00:23.905 – 00:00:45.715 - So I started Garner due to my personal experiences in the healthcare world. I had severe back pain and I went to go see a doctor that was recommended to me by a friend. Unfortunately, I got a misdiagnosis from that doctor, which led to me having the wrong surgery. Then I had a complication from that surgery and ended up needing four separate surgeries to correct that initial problem.

00:00:47.625 – 00:01:19.075 - We've all heard about the problems with our healthcare system, but after seeing it firsthand, I really wanted to understand why these issues were happening. So I started to look at the data — and what I found was shocking. Not all doctors are created equal. In fact, 40% of patients are either misdiagnosed, get the wrong treatment, or have a serious complication each time they seek care. This creates serious health issues and is the single biggest driver of those large medical bills we all face each time we need care.

00:01:21.385 – 00:01:40.885 - So what can we do about this? It turns out that the key is to see a top-performing provider when you need care. Patients who see a top provider are 50% less likely to be misdiagnosed, 21% less likely to have complications, and 20% less likely to need an emergency room visit.

00:01:43.625 – 00:02:14.665 - At Garner, our tools help you find these top providers and get your medical bills paid for. We start by accessing the country’s largest database of millions of patient records. We use this data to identify which doctors accurately diagnose their patients, provide the best treatment, and have the best health outcomes. Then we make it easy for you — on your phone or computer — to find the best doctor for you: someone in-network, with appointment availability, and who’s an expert in treating your condition.

00:02:18.395 – 00:02:25.065 - Best of all, when you use Garner to find a top provider, your employer will reimburse you for your medical bills for that visit. Thousands of people are already using Garner to find top providers.

00:02:31.985 – 00:03:06.945 - We recently reviewed a case study of one member who was seeing a doctor that recommended a full knee replacement. They decided to use Garner to find a top provider and get a second opinion. It turned out surgery wasn't the right option — their pain was fully resolved with a knee brace and non-invasive injections. Not only did they avoid painful surgery, but their employer reimbursed them for all their medical bills.

00:03:06.945 – 00:03:26.855 - Across the country, employees using Garner save over $1,000 on average in the first year. So how can you get these benefits? Download the Garner app on your iPhone or Android device, sign up for an account, and search to find a top provider near you.

00:03:26.855 – 00:03:28.000 - Thank you so much.